Mainstor Storage deeply recognizes the importance of information security and privacy protection, and we place a high emphasis on safeguarding the security of our customers' information and privacy. We are committed to taking practical and effective measures to enhance the security of our products and services, helping customers mitigate security risks, and earning the trust and support of all stakeholders.
In order to fulfill this commitment, Mainstor Storage strictly adheres to applicable national and regional security regulations, international standards, and industry best practices. We establish and improve a sustainable and reliable security assurance system from aspects such as policies, organization, processes, management, technology, and specifications. We maintain open and transparent cooperation with governments, customers, and industry partners to jointly address security challenges and comprehensively meet customer demands for storage security.
Mainstor Storage strictly adheres to global export control laws and regulations, including those of countries such as China and the United States. We rigorously comply with the regulatory requirements related to the sale, transfer, export, re-export, and handling of hardware, software, and technology.
To ensure compliance, we exercise strict control over our products and technology, prohibiting unauthorized export or transfer of controlled products and technology. We strongly oppose the use of our products for military purposes, surveillance, or any activities that violate human rights.
Mainstor Storage is committed to rigorously implementing an export control compliance program and fulfilling our compliance commitments with partners in accordance with the law. We actively assume our responsibilities in export control compliance. We will continue to enhance awareness of export control compliance, ensure compliance with legal and regulatory requirements, and collaborate with relevant stakeholders to promote the implementation of export control compliance.
Mainstor Storage has always adhered to high ethical and integrity standards and is committed to complying with applicable anti-corruption and anti-bribery laws and regulations worldwide. We strongly oppose any form of corruption and bribery and maintain a zero-tolerance approach towards such behavior. In conducting business in any country, we interact with our business partners and government entities based on principles of integrity and transparency, ensuring compliance in our operations.
To prevent acts of commercial bribery, Mainstor Storage takes proactive and effective measures and establishes corresponding management systems. We require all employees, entities, and individuals, whether directly or indirectly, engaged in business activities, to refrain from offering bribes to public officials, entities, or individuals in order to obtain business opportunities. If a supplier, agent, consultant, or other business partner attempts to bribe Mainstor Storage employees for the same purpose, employees must firmly refuse and report the incident to the company. When engaging in business collaborations with partners, Mainstor Storage enforces our anti-bribery policy through contractual clauses and relevant monitoring procedures, ensuring compliance and imposing constraints on their conduct.
We will continue to enhance awareness of anti-bribery compliance and ensure that all business activities comply with applicable laws and regulations. We are committed to working together with relevant stakeholders to implement anti-bribery measures.
Mainstor Storage maintains a strict stance on compliance audits and does not tolerate any presence of non-compliant or illegal activities in our business operations. We provide multiple reporting channels, including an official whistleblowing platform on our website, dedicated hotline numbers, and a designated email address. These channels allow employees, customers, and other business partners to contact our compliance audit team anonymously and securely.
You can report any incidents involving the following aspects: employees violating export control requirements, breaching business conduct guidelines, and other violations of external laws and regulations, as well as company management standards.
We commit to conducting thorough investigations into all reported incidents and taking appropriate corrective and disciplinary measures. All reported information will be treated with strict confidentiality, and no form of retaliation will be taken against the whistleblowers. We will ensure fairness and transparency in the compliance audit process to establish an environment of integrity and fairness in our business operations.
Mainstor Storage appreciates your support and participation in compliance audits, working together to uphold fair and ethical business conduct guidelines.
